Frequently Asked Questions
Everything you need to know about your gear and our service.
How long does shipping take for high-performance gear?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for athletes who need their equipment ready for game day.
What is your return policy on sports apparel?
We offer a 30-day return policy on all unworn and unwashed apparel with original tags attached. Please note that customized jerseys or equipment cannot be returned.
How do I know I am getting the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for compression gear and sizing down for loose-fit training wear.
Do you offer professional team or bulk discounts?
Yes, OCD provides specialized pricing for sports teams, schools, and organizations. Please contact our sales department through the 'Bulk Orders' page for a custom quote.
Are your products covered by a warranty?
All our technical equipment and hardware come with a 1-year manufacturer warranty against defects. This does not cover standard wear and tear from intense athletic use.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm for larger equipment purchases.